2023 PLANNERS ARE HERE!

Shipping & Customs

International shipping:

International shipping takes from 10 to 15 working days to arrive.

We use DHL’s services.

The shipping price depends on the weight of the package & the country we are delivering to (Cost is calculated at checkout).

 

You will need to make sure to cover any ongoing customs & taxes when shipping to your destination.

We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected and we cannot be held responsible for any delays caused by the customs clearance of the destination country.

 

Please make sure that the shipping address is correct. If you have given us an incomplete/wrong address your order will be late.

If there is no one to receive your order, DHL will try delivering again. If that doesn’t work, you will be asked to pick the item up yourself from the DHL company.

 

Customs:

Customs may apply on the order depending on the country we are shipping to. By Lana Yassine is not liable of additional costs related to customs that may occur. We recommend you contact your local customs authority to determine a landed cost price prior to completing your purchase.

These charges are at the customer’s own expense.
Please note that By Lana Yassine also does not provide refunds to customers for failure to pay duties and taxes associated with their orders.