FAQs

Working Hours:

Our working hours are Monday to Friday: 10 AM - 6 PM & Saturday: 10 AM - 2 PM

Ordering:

You can order from the bylanayassine.com website by ordering through our online checkout process.

Once you order, you will receive a confirmation email and our team will start working on your order.

If there is any chance there was an error in the order, we will contact you via email.

 If you payed online, you will directly receive the payment confirmation by email.

 

Cancelation & Return Policies:

You cannot cancel, refund or change any customized order that has been sent to us.

If the item received was faulty, had an error or was damaged, we will remake the item & resend it for free.

 

Products:

We try to show through photos & our descriptions all the details regarding our products. Colors might differ from your screen to the printed item. Font & text might differ according to the number of characters and customized words required.

 

Discount Codes:

If the discount code wasn't directly given to you by us (Ex: Shared to you by someone eligible or found randomly), we will cancel the discount.